SC Department of Employment and Workforce Home Media Center Contact Emergency Weather Alert Weather DEW Home
    Quick Links: File a Claim | SC Works | LMI | Offices | Unemployment Rate: 6.6%


    File By Phone Using TelClaim

    TelClaim lets you file your weekly claim, access information about your claim’s status and speak with claims representatives by phone.

    To access this free service, call 1.866.831.1724.  It’s easy to use and toll free. ¿Habla español? 1.866.572.3148.

    To speak with a claims representative press option 4, option 1 from 8:30 a.m. to 4 p.m. weekdays.

    You can file your weekly claims and check the status of your claim any day of the week.


        How to File a Weekly Claim by Phone

    Filing weekly claims by phone requires:

    • A touch-tone phone
    • Your Social Security number
    • Your Personal Identification Number (PIN)

    When you set up your account with TelClaim, you choose a PIN, which can be any four-digit number you select except 0000 or 9999. TelClaim will request your Social Security number and your PIN. For your protection, you should always keep your PIN confidential. If you enter your PIN incorrectly three times, TelClaim will suspend system access.

    Listen carefully to the instructions and answer the questions about whether you worked, earned any income and whether you were able, available and looking for work.

    If you physically worked during the week, you must report your gross earnings, even if you have not been paid. Unsure of what earnings to report weekly? Check out the Earnings Worksheet or the Reporting Your Wages video tutorial.

    Do not hang up until TelClaim says, “Your claim has been accepted.” If you hang up before this message or get disconnected, you must call again to file your claim.

    Questions? Review the entire claims process here.



    Latest News

    Fact Sheet about state's unemployment rate

    State Makes $75 Milion Unemployment Trust Fund Loan Payment

    South Carolina's Employment Situation - February 2015


    MyBenefits Tutorial
    View Tutorial

    iClaim Tutorial
    View Tutorial

    MyBenefits Tutorial
    View Tutorial

    Job Dislocation Brochure

    DEW is a proud partner of the SC Help program which has helped millions of families modify their mortgages and avoid foreclosures. Visit for more info.

    Job Dislocation Brochure