Filing a weekly claim involves answering questions about whether you worked, earned any income and whether you were able, available and looking for work. This information certifies that you are paid accurately and timely. (NOTE: The work search requirement is currently not in effect. DEW will communicate to claimants when the weekly job search requirement is reinstated).
A standard claim week begins Sunday and ends the following Saturday. The earliest day to file is on Sunday. The earlier you file and certify eligibility the quicker you receive payment. Failing to file, or filing late will affect your payment.
If you physically worked during the week, you must report your gross earnings, which is the amount you earn before taxes or any other deductions; even if you have not been paid yet.
You may file weekly claims:
- Online via the MyBenefits portal.
- If you don’t have computer access, you can apply online using a computer at one of many service locations across the state.
As we continue to look for ways to make the claims process more user friendly, we have launched a claim status tracker. Claimants will be able to find the tracker in the MyBenefits portal to see their benefits status in real time. Claimants can find this claim status tracker by logging into their portal and selecting the Claim Status tab at the top of their screen.
In order to check your payment status, simply log into your MyBenefits portal and go to the portal homepage. Payments issued by DEW will be easily listed on the homepage under the payment header.
You can also call 1-866-831-1724 to speak with a TelClaim representative.
Questions about Unemployment Insurance during COVID-19?
To learn more about managing your benefits view the following links.