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The Official Web Site of the State of South Carolina

To better respond, we are making changes to our claimant portal nightly from 11 pm – 3 am, and our system will not be available. 

Privacy Notice

Thank you for visiting this South Carolina Department of Employment and Workforce (DEW) website. DEW is committed to preserving your privacy when you visit DEW websites. This privacy statement addresses the collection, security, and disclosure of information that may be obtained and maintained by DEW.


DEW collects information that you provide for the purpose of receiving services. DEW also automatically collects information about visitors to its website in order to track use of the website and make improvements.

Information that You Provide to DEW:

Personally Identifiable Information

DEW may collect personally identifiable information that you voluntarily provide while visiting any DEW maintained website. Examples of personally identifiable information may include (but are not limited to):

  • Information you voluntarily submit to DEW for the purposes of completing or submitting an application or form online;
  • An email address, if you are communicating with us through email;  or
  • Other information volunteered, including profile/contact information, survey information or content of email.

Social Security Number  

The information you provide DEW when filing a claim for unemployment insurance will be held confidential, but it may be shared by other state or federal agencies administering benefit programs. The Social Security Act requires that you provide your Social Security number (SSN) to process your claim for unemployment insurance (UI) benefits. Your SSN is used to verify your identity through computer matching programs with other federal and state agencies, determine your wages, total income, and eligibility. Your SSN will be used to report your UI benefits to the Internal Revenue Service as income that is potentially taxable. Your SSN will be used as a record index for processing your claim, for statistical purposes, for tracking your benefit history, and to verify your eligibility for UI benefits and other public assistance benefits. Should you decline to disclose your SSN, your claim for UI benefits will not be processed.

In accordance with Public Law 98-369 Amended Title XI of the Social Security Act, an income

and eligibility verification system has been established to exchange information among state

agencies administering UI, TANF, Food Stamps, SSI, Medicaid, Child Support Programs, or

Housing Authorities.

The authority to use your social security number is found in state and federal law, including: S.C. Code Ann. §30-2-320; the Social Security Act, 42 U.S.C. §405 (c)(2)(C)(i) and (iii) and the Internal Revenue Code of 1954, 26 U.S.C. 85, Sections 6011(a), 6050B, 6109, P.L. 98-369, Section 1137(a)(1)

Information DEW collects from this website:

When you visit our website, we may automatically gather and store the following information about your visit so that we can track how our website is used in order to make improvements. This information is stored and used in the aggregate only and is not used to contact you personally.

  1. If you are using this site to read or download information:

    For statistical purposes, we may collect and store the following information:

    • the IP address from which you access our website;
    • the type of browser and operating system used to access our website;
    • the date and time you access our site;
    • the pages, files, documents, and links that you visit; and
    • the website URL that referred you to this website (the address for the last website you visited before visiting this one).


  2. If you are using this site to send us an email:

By sending us an electronic mail message, you may be sending us personal information (e.g., name, physical address, email address).  For example, when DEW receives a Freedom of Information Act (FOIA) request, we may store the name and addresses of the requester in order to respond to the request or to otherwise resolve the subject matter of your email.

This statistical information is collected to determine what information is of most and least interest to all visitors and in improving content and performance of the website. This information is not collected for commercial marketing purposes.

In general, please note that regardless of the classification or sensitivity, the information we collect is not limited to text characters and may include audio, video, and other graphic formats you send us. Information is retained in accordance with existing laws, rules, regulations and other policies.


Information obtained as a result of requests to DEW websites will not be sold or given to any organization for marketing purposes.

If your data is stored in our system, it may be accessed by our staff members in the performance of their job duties and may be subject to disclosure by rule, regulation, or law. Your data may be used for the determination of eligibility for different benefits, identity verification, and for the administration of this agency. It may be shared with our state and federal agencies, as permitted by law. Your information may be used to respond to law enforcement requests.

In addition, information requests sent to DEW websites may be maintained in order to respond to the request, forward that request to the appropriate department or agency, communicate updates to the system that may be of interest to citizens, or provide DEW web developers with valuable customer feedback to assist in improving the site.

The Family Privacy Protection Act of 2002, S. C. Code Ann. §§ 30-2-10 through 30-2-50, prohibits persons or private entities from using any personal information obtained from DEW’s websites for commercial solicitation purposes. A person knowingly violating this prohibition is guilty of a misdemeanor and subject to the penalties specified in S.C. Code Ann. § 30-2-50(D).

Children's Online Privacy Protection Act of 1998 (COPPA), 15 U.S.C. § 6501, et seq.: Our website is not geared toward children under 13 years of age.  Younger visitors should always check with their parents or guardians before entering information on any website, and we encourage families to discuss their household guidelines regarding the online sharing of personal information.

Public Records and When We Share Your Information

Because DEW is a public agency, information collected on this site may be subject to disclosure under the South Carolina Freedom of Information Act (FOIA). FOIA includes various exemptions, however, including an exemption that permits public bodies to withhold from disclosure certain types of information of a personal nature in order to preserve the privacy of individuals. Please be aware information obtained by DEW on its websites may be subject to inspection, if such information is a public record or not otherwise protected from disclosure.

While information obtained pursuant to the South Carolina Employment and Workforce Law is also protected from disclosure by the confidentiality provisions of S.C. Code Ann. §§ 41-29-160 et seq. and 20 C.F.R. § 603, exceptions can be found in S.C. Code Ann. §41-29-170 and in 20 C.F.R. § 603.5.  We also may be required, by law, to disclose your data without your consent and without notice in order to comply with a valid legal process, such as a subpoena, court order, or search warrant


DEW is committed to data security and the data quality of personally identifiable information that is either available from, or collected by, DEW websites, and has taken precautions to protect personally identifiable information from loss, misuse or alteration. Data maintained in DEW’s systems will be protected using the security protocols established by the Division of Information Security (DIS). The Division of Information Security’s policies and procedures may be viewed at

Any third parties responsible for this information are committed to the same principles, and also are required by contract to follow the same policies and guidelines as the State of South Carolina in protecting this information. Unless otherwise prohibited by state or federal law, rule or regulation, individuals will be given the ability to access and correct personally identifiable information maintained by us that may be in error.


In addition to information collected automatically, we use cookies to support the internal functionality of the website. Cookies, which are small pieces of information sent to your browser by a website that you visit, are stored on your computer and used to track usage patterns, traffic trends and customer behavior, as well as to record other information from a website. When you register on this website, cookies also allow us to save information so that you will not have to re-enter it the next time you visit. Many content adjustments and customer service improvements are made based on the data derived from cookies. Information that we collect from cookies will not be used to create profiles of individual users and only will be used in aggregate form. DEW may use cookies to store information on your computer.


Websites maintained by DEW may contain links to other websites, including those owned or maintained by other government, private or not-for-profit entities. Such links are provided for convenience and/or information purposes only. A link does not constitute an endorsement of content, viewpoint, policies, products or services of that website. Once you link to a website not maintained by DEW, you are subject to the terms and conditions of that website, including but not limited to its privacy policy


Information provided on websites maintained by DEW is intended to allow the public convenient access to public information. While all attempts are made to provide accurate, current and reliable information, we cannot guarantee that the information will be error-free. Therefore, DEW and respective employees, officers, and agents expressly deny any guarantee of the accuracy, reliability, or timeliness of any information published through DEW websites and shall not be held liable for any losses caused by reliance upon the accuracy, reliability, or timeliness of such information.

Any person, who relies upon such information obtained from these websites, does so at his or her own risk.

The contents of this website are published for information purposes only and subject to change without notice.

Questions or concerns about this privacy statement or to resolve a privacy issue or update or for information on updating or correcting information may be directed to