When a former employee files for UI benefits, you have the opportunity to supply information to DEW regarding the reason the individual is now unemployed.
You must respond to the department within 10 calendar days of receiving the notification in order to prevent a former employee from wrongfully receiving UI benefits.
If the department does not receive a response, DEW assumes the individual in unemployed through no fault of their own. An employer that fails to respond to a separation request may experience increased benefit charges and higher unemployment insurance taxes.
The easiest, most efficient way to respond to a separation request is through the State Information Data Exchange System (SIDES) or the UI Benefits Employer Self Service portal. View video tutorials or guides (PDF) to help you through this process.
Note: If a complete response requires supporting documentation such as copies of warnings, violated company policy, or a letter of resignation attach the supporting documents. If you are filing online and are unable to attach files via email, simply mail or fax your attachments to the address or number listed on the form.
Responding through SIDES
The most convenient way to file a request for separation notice is through the free, secure electronic system called the State Information Data Exchange System (SIDES) E-Response. This application allows you to respond to information requests, attach documentation and receive a date-stamped confirmation receipt.
Because SIDES E-Response is a nationally-standardized format, you can communicate with multiple states in which you do business all with the click of a few buttons.
To sign up for SIDES E-Response in South Carolina, please register to setup your account.
Once your account has been activated, you can access SIDES E-Response. Choose separation information, enter your Federal Employer Identification Number (FEIN), State Employer Identification Number (SEIN), and Personal Identification Number (PIN).
If you are not registered with SIDES, there are other options to request separation:
Responding by mail
If you are not registered with SIDES, you will receive a Request for Separation Information Form by mail. Submit the completed form, within 10 calendar days, to the address of the local SC Works center printed on the form.
Responding through the Employer Self Service Portal
DEW's unemployment benefits system expands your access to the UI process, improving how you do business with the agency.Login to the portal and respond to requests for separation information (NET-101) for one or more persons applying for unemployment. To learn more about the Employer Self Service portal and view guides to help you through the process.