Unemployment insurance (UI) has intricate standards, policies and expectations that have to be met at both the state and federal level. Combine that with new federal programs in response to COVID-19 and the process can seem complex.
To help explain some of the more common UI questions and to detail the eligibility and purpose of the programs offered through the CARES Act, DEW has compiled information to help South Carolinians through the process on our COVID-19 FAQs page. This will allow people with questions about a program or part of the process to more easily find that information. We will continue to update these documents as needed.
This information is also loaded into our Chatbot so you can find the answer to your question quickly and conveniently.
If you have a specific account question, please call our TelClaim number at 1-866-831-1724 | Relay 711. We've also compiled more resources for you, just select the individual or employer button below.