While many South Carolinians will be relieved and excited to return to the security of long-term employment, there will be some who still have barriers, such as childcare, that will prevent them from immediately returning to work. There will also be those who prefer – for various reasons – to continue collecting unemployment insurance even though they could, and should, return to work.
Recall Taskforce: To help employers navigate questions as they reengage their workforce, the agency has created the Recall Taskforce. In addition to helping employers understand the different federal funding programs available to their workforce and the eligibility requirements of each one, the Recall Taskforce wants businesses who are reopening to know that their employees cannot refuse an offer for work without good cause if they wish to continue to collect unemployment insurance.
Individuals who have turned down offers of suitable work are not eligible to continue receiving UI benefits. If you have offered an individual a job and they refused, it is important for you to report the incident to DEW through your Employer Self Service Portal.
For the duration of the COVID-19 state of emergency, a disqualification may be imposed if DEW determines a written offer of suitable work was refused, regardless of whether it was sent to the claimant by registered mail, certified mail, U.S. Mail, email or text message. Whenever possible, employer should follow up with their employees via email, phone or text to confirm the offer was actually received. Supporting documentation will help DEW make the right decision in adjudicating recall issues.
The Refusal of Job Offer Guide (PDF) provides screenshots and instructions to help you through the process.
Or you can submit an Offers of Work Form (UCB-261) (DOC) to:
S.C. Department of Employment and Workforce
Attn: Offers of Work
P.O. Box 995
Columbia, SC 29202
Or, for 10 or more Offers of Work, you can request a spreadsheet by emailing Recall_Taskforce@dew.sc.gov.
This process ensures that only eligible individuals receive UI benefits and helps minimize tax rates for all businesses.
Under South Carolina law, claimants can be held ineligible for failing to maintain weekly contact with temporary agencies. Temporary agencies can notify DEW electronically of a claimant’s failure to maintain weekly contact through the Notice of Failure to Report Weekly portal.