For your convenience, we've compiled a detailed handbook to help answer all your commonly asked questions concerning Unemployment Insurance. Click on the image below to access the Claimant Handbook or scroll down to see the Table of Contents for links to specific topics within the handbook.
Overview of Unemployment Insurance (UI)
About the UI Program
We are Here to Help You
What We Need to Provide the Best Customer Service
Qualifying for UI Benefits
Benefit Year
Why are You No Longer Working for Your Past Employer?
Are You Able and Available to Work?
Initial Determination
Waiting Week
Base Period
Monetary Determination
Weekly Benefit Amount
What is Deductible from my Benefits?
Maintaining Your UI Eligibility
Important Reminders and Tips of Your
Responsibilities as a Claimant
When to Report Earnings
What Earnings to Report
How to Calculate Gross Earnings
Did You Find a New Job and
Now Need to Stop Receiving UI?
Claimant Fraud
Identity Theft and Impostor Claims
Do I Really Need to Participate in the Hearing?
Do I Need Evidence or Witnesses?
How to Submit an Appeal
Overpayment Notification
Repaying an Overpayment
Payment Plans for Overpayments
Failing to Repay an Overpayment
Appendix A - Legal Disclosures
Equal Opportunity Information
What to Do if You Experience Discrimination
Accommodations for Individuals with Disabilities
Your Privacy Matters to Us
Income & Eligibility Verification Notice
Appendix C - Claimant Checklist
Appendix D - Appeal Hearings Frequently Asked Questions